TVSN Channel Pty Ltd
Locked Bag 5012
FRENCHS FOREST NSW 2086
Information collection and usage
We may collect the following categories of information from or about you and use it in the following ways:
Further or in addition to the above, we may use the information we collect:
Further or in addition to the above, we may use the information we collect to:
We may additionally use details from your customer records to better understand your needs and to advise you of new products, services or promotions that we believe will be of interest to you (the latter subject to your opt-outs). We may also use or disclose anonymous and aggregated data based on your personal information for our or our affiliates' and other trusted partner businesses' marketing purposes.
All of the above listed uses are, collectively, the principal purpose.
If we wish to use your personal information in a manner different than the principal purpose for which it was collected, then we will ask for your consent prior to such use.
Third party and/or overseas facilities
Third party websites and services
We use Remarketing with Google Analytics to advertise online as well as Google Analytics’ Demographics and Interest-based advertising or 3rd-party audience data (such as age, gender, and interests).This means that third-party vendors, including Google, may show our ads on sites across the Internet. We use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimise, and display ads based on your past visits to our website. We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) together to collect information about your use of ads, your uses of other ads, and how these relate to your visits to our site.
We use this information to predict your characteristics, interests or preferences and to display targeted advertisements that we believe may be of interest to you. We may also associate this information with your subsequent visits and other activity on participating advertiser’s websites in order to determine the effectiveness of the advertisements.
While we may use some of the information we collect in order to personalise the advertisements we show you, the Google Analytics we use are designed to select advertisements based only on data that is not connected to your personal information. For example, we may select the advertisements we display according to certain general characteristics that we have predicted based on:
Your advertising choices
When we display personalised targeted ads, we take care to protect your privacy. For example, information about your page views, clicks and search terms used for ad personalisation targeting is stored separately from your personal information. We also give you the ability to control your preferences to receive this type of advertising via the Google Ads Settings controls. You may also want to use Google Analytics' currently available opt-outs tool. For more information or to use these opt-out tools, you may visit www.youronlinechoices.com.au which offers a single location to opt-out of ad targeting from member companies.
Controlling cookies and opting-out
Many web browsers accept cookies by default but you can set your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features and services may not function properly if your cookies are disabled. You may opt out of receiving information on upcoming events and promotions by emailing email@example.com, or by telephoning Customer Care on 13 23 10.
Where sensitive financial information such as your credit card details are sent to us via the Internet in relation to a purchase, we use Secure Socket Layer (SSL) or equivalent security technology to seek to prevent hacking or other unauthorised access to that information.
We take appropriate security measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorised access to systems in which we store personal information.
Accessing and updating personal information
We ask you to identify yourself and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardise the privacy of others, or would be impractical (for example, requests concerning information residing on backup media sent to offsite storage), or for which access is not otherwise required.
In any circumstance where we provide information access and correction, we will carry out this service free of charge, except if doing so would require a disproportionate effort (in which case, we will advise of the applicable charge).
Because of the way we operate and maintain certain services (including but not limited to our own internal archival services and dormant account services), you acknowledge and understand that at least some of your personal information may be retained in our archives even after termination of your "Licence to SHOP" membership or any other relationship with us.
Standards and compliance
We seek at all times to adhere to the relevant provisions of the Privacy Act 1988 (Cth) and the National Privacy Principles (NPP).
If we receive a formal written complaint from you, we will contact you regarding your concerns. We will also seek to cooperate with the appropriate regulatory authorities to resolve any complaints that cannot be resolved between you and us.