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About Us

Welcome to TVSN - a shopping experience you will love!
TVSN is Australia and New Zealand's favourite TV shopping network, showcasing all of your favourite products, prestigious brands and international trends.
Browse through our Fashion, Health, Beauty, Kitchen, Electronics, Homewares and Jewellery departments all from the comfort of your home, 24 hours a day, seven days a week. Our shows are an exhilarating ride through product features and benefits, brand stories, the product's journey to TVSN, international guests, customer testimonials, how-to’s, demonstrations, the odd blooper and of course lots of fun, laughter and sometimes even tears!

We Make Shopping Easy
Forget trying to find parking or waiting in queues, with three ways to shop, TVSN makes shopping easy! TVSN is always open, so you can shop whenever you want - 24 hours a day.
On TV (Australia): You can watch us on Freeview Channel 77 (Metro), Freeview Channel 67 (Regional) or Foxtel Channel 176.
On TV (New Zealand): Access our channel via the TVSN NOW app or stream online at tvsn.co.nz
Online: Order here online on tvsn.com.au and enjoy the freedom to shop anytime, anywhere. With over 8,000 products to choose from at any one time, and approximately 1,000 new products each month, shopping online gives you everything you need, all in one place! Our website is designed to making shopping simple and fun. Full of easy to use features, you can watch TVSN live online or catch up on anything you missed, search for your favourite products by size, colour and brand, track your orders, check your Licence to Shop points, or make your own Wishlist. We love our customer's feedback, so rate and review your product once you've received it and tell us about your shopping experience with TVSN!
Customer Care: You can also call our friendly Customer Care team on 13 23 10 who are always here to take your order, any time of the day or night. After your first order, you'll be entered into our loyalty program and given your very own Licence to Shop number which also gives you access to our automated phone ordering system.
Your Welcome Kit will arrive in the mail about two weeks after your first order. This includes a Ring Size chart and a detailed brochure with all you need to know about TVSN.

Amazing Range of Products
Our buyers travel the world searching for new, unique and exclusive quality products, emerging trends and brands that we know our customers will just love! And many of the products are found right here in Australia. All TVSN products undergo stringent testing with our Quality Assurance Team for compliance, safety, strength and reliability before we show them to you.

Risk-free shopping with our 30-Day Money-Back Guarantee*
We hope that you love shopping with TVSN, but if your purchase isn't quite right, our 30-Day Money-Back Guarantee means you can send it straight back (Conditions Apply). Simply return your parcel to TVSN in its original condition and packaging, with all product tagging attached, and we will happily refund you the product purchase price. To read our Returns Policy, please click here, or see the back of your receipt when your order arrives.

Easy Ways to Pay
TVSN accepts payment by Visa, Mastercard, American Express and Diners Club. To make shopping even easier, you also have the option of Easy Payments. Easy Payments are available on many TVSN products and allows you to spread the cost of the item over a period of time with no additional fees. Get it now, pay it slowly!

Fast Delivery Anywhere in Australia and New Zealand
In most cases, we'll despatch your order within 48 hours of payment. Your purchases will be delivered by Australia Post eParcel, so your parcels will be safe, every step of the way. Each parcel must be signed for by you, but if you're not home, Australia Post will leave a card in your letterbox to pick up your parcel when convenient.

Your Privacy is Important to Us
TVSN is committed to protecting your personal information, and complies with all relevant privacy laws. We only use your personal information to provide, maintain, protect and improve our service to you. You can access the personal information we hold about you by contacting Customer Care on 13 23 10. For the current version of TVSN's Privacy Policy, please click here.